CWS-CARES – U.S. Government Welfare Modernization
Deloitte USI | Sept 2025 to Present
Worked on U.S. Government’s sensitive and welfare-based CWS-CARES program, contributing to the design and implementation of a centralized MuleSoft integration layer connecting Salesforce-based front-end systems with multiple backend platforms. The integration framework enables social workers and government officials to create and manage focused child and welfare observation reports, capturing critical data related to minors and women affected by abuse, trauma, or criminal offenses. Designed and implemented high-volume MuleSoft interfaces and batch processing frameworks with database-backed staging to reliably collect, process, and persist large-scale data without runtime memory constraints. Built centralized audit and data warehousing mechanisms to store processed, failed, and in-flight records, ensuring traceability, compliance, and audit readiness. These integrations support downstream workflows that enable government agencies to take timely action, including shelter and hospital identification, foster care coordination, family reunification, and location-based assistance, helping transform lives through secure, scalable, and compliant digital solutions.
Pacific Life - Policy and Payment Integration Platform
Cognizant | June 2025 to Sept 2025
Worked extensively on the core development of MuleSoft applications supporting policy management and payment facilitation for Pacific Life’s insurance systems. Built and enhanced multiple real-time and asynchronous interfaces enabling policy issuance, premium payments, and downstream financial processing. Played a key role in modernizing legacy on-premise integrations by migrating applications to CloudHub 2.0, improving scalability, availability, and operational resilience. Designed and implemented fault-tolerant integration flows with effective error handling, transaction management, and rollback mechanisms to support business-critical insurance operations. Actively handled parallel development across multiple interfaces, ensuring consistency, reusability, and performance across the integration landscape.
IA - TBP Make a Claim - V2
Cognizant | Feb 2025 to June 2025
Enhanced the V1 implementation by adding new features as per the
requirement from client and stake holders with improved data
handling, and optimized API performance for a more seamless claim
creation process between V3locity and TBP. Upgraded the System,
Process, and Experience APIs to support additional claim types,
validation rules, and enriched data transformations. Implemented
advanced error handling, retry mechanisms, and improved monitoring
to enhance system reliability. Optimized API response times and data
consistency while ensuring scalability for increased transaction
volumes. Collaborated closely with stakeholders to refine business
logic, enhance security, and introduce automated workflows that
streamlined the end-to-end claim creation process.
IA - TBP Make a Claim - V1
Cognizant | Mar 2024 to Jan 2025
Designed and developed a multi-layered API led architecture with
System APIs (SAPI), Process APIs (PAPI), and Experience APIs (XAPI)
to orchestrate and streamline the claim creation process. Built
seamless integration between the source system V3locity and target
system TBP, ensuring efficient data flow, validation, and
transformation. Implemented error handling, logging, and monitoring
mechanisms to enhance system reliability and troubleshooting.
Ensured scalability and security while optimizing API performance
for smooth claim processing and minimal latency. Played a key role
in collaborating with stakeholders, refining requirements, and
ensuring business objectives were met in this vanilla version 1
implementation.
INTACT - RSA Policy Archival
Cognizant | Apr 2023 to Mar 2024
Developed multiple APIs for policy archiving across different
business lines, including commercial and personal insurance.
Developed a secure file archival connector to archive policies using
password-protected storage, ensuring data security and compliance.
Built APIs to handle multi-million data processing, leveraging batch
processing, caching, rollback strategy, circuit breaking and
efficient exception handling. Implemented a robust alert system with
email notifications, enhancing monitoring and issue resolution.
Optimized performance and reliability using industry best practices,
ensuring seamless and scalable policy archiving.
INTACT - Mule 3 to Mule 4 Migration
Cognizant | Jul 2022 to Mar 2023
Led the migration of 50+ APIs from Mule 3 to Mule 4, enhancing
security, performance, and scalability. Redesigned integrations,
optimized error handling and data transformation and ensured a
seamless transition with minimal business impact. Collaborated with
teams to automate deployment, reducing downtime and manual effort,
resulting in improved system efficiency and compliance.
